DATE:
AUTHOR:
The folks at Scrut
New Feature

Ask questions directly to Scrut Teammates on Slack

DATE:
AUTHOR: The folks at Scrut

What's new?

You can now find answers to all your compliance and security questions directly in Slack. Ask questions to Scrut Teammates directly from your Slack workspace and get contextual answers to your queries.

Why it matters

This feature makes getting support and providing feedback more efficient, integrating directly into your existing workflows. It ensures a faster resolution to your questions and helps Scrut Teammates improve based on your feedback.

How it works

  • Tag Scrut Teammates in Slack. Ask your question and observe as it processes.

  • Once you receive a response, share your feedback by giving a thumbs up or thumbs down.

  • If you give a thumbs down, you can provide a reason or add any additional comments.

Need help?

Your Customer Success Manager (CSM) is always ready to help if you need assistance. Explore all recent product updates → View now.

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