Mapping updated for ISO 20000-1:2018 for accuracy

What's new?

We have updated our mapping for the ISO 20000-1:2018 framework to provide a more comprehensive and accurate compliance experience.

What's changed?

Our updated mapping for ISO 20000-1:2018 includes several key improvements.

• Comprehensive Requirement Inclusion: We have now included all previously missing framework requirements.

• Corrected Control Mappings: We have also corrected and refined existing control mappings to accurately reflect the standard’s intent.

• Enhanced Evidence and Policy Mapping: To provide a more intuitive and effective compliance process, we have remapped evidence and policies.

Why it matters

This update ensures that your team has an accurate, comprehensive, and effective way to manage ISO 20000-1:2018 compliance, reducing manual overhead and the risk of errors. The refined mappings help you meet your compliance goals more intuitively and effectively.

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