New Corrective Action Tracker

What is this feature?

The Correction Action Tracker helps organizations track and manage corrective actions. It is designed to assist in identifying, addressing, and resolving compliance issues and non-conformances.

When a compliance violation or non-conformance is identified through audits, inspections, or other monitoring activities, corrective action is required to rectify the situation. This is where the Corrective Action Tracker comes into play; it provides a centralized system for documenting and tracking these actions.

Old vs. New Corrective Action Tracker

In the previous version of the Corrective Action Tracker, a non-conformity could only be generated from a Test Finding, restricting users from creating it for any other objective.

The new Corrective Action Tracker is now a distinct module that is independent of the test or any other module, ensuring its compatibility and applicability across different areas.

Migrating from Old to New Corrective Action Tracker

1. We have already migrated your account to New Corrective Action Tracker, so you don’t have to do anything.

2. If you have created corrective actions in the old module, those will be available in the new module by default as well.

How does it work?

A) Adding a Corrective Action

1. Go to “New Corrective Action Tracker” from the left menu.

2. Click on 'Add New.'

3. Fill in the required fields.

4. You can scroll down to find to add the required attachments. Click on the 'Save' button.

5. Once you click on 'Save' the corrective action will be created.

B) Linking Controls

1. Click on the 'Edit' button as shown below.

2. Select relevant controls.

Tip: You can search for control by the control code or name.

3. Click on 'Link,' and you should see the linked controls as shown below.

C) Closing a Corrective Action

1. Click on the 'Close' button.

2. Once corrective action is closed, it will look like the following.

If you have any questions or issues, please reach out to your assigned customer relationship manager. They'll be happy to assist you!