Pagerduty Integration: Evidence Collection Automation

We're thrilled to announce the launch of our latest integration with PagerDuty, a leading incident management platform. This powerful integration enhances Scrut's capabilities, allowing for seamless incident tracking, user management, and improved compliance monitoring.

Key features

1. Comprehensive Incident Tracking: Automatically fetch and sync detailed incident information, including status, urgency, assignments, and resolution details.

2. User Management: Retrieve and monitor PagerDuty user data, including roles, contact methods, and team associations.

3. Service Oversight: Monitor service configurations, including integrations and incident urgency rules.

4. Customizable Scope: Select specific services to include in the integration, allowing for tailored monitoring and compliance checks.

Automated evidence

Scrut Monitor now automatically generates the following evidence:

• Comprehensive list of PagerDuty users

• Detailed list of incidents

• List of escalation policies

• List of on-call schedules

• List of services

Benefits

• Enhanced Visibility: Gain deep insights into your incident management processes and team performance.

• Streamlined Compliance: Automate evidence collection for audits and compliance reporting.

• Time Savings: Reduce manual effort in compiling incident reports and user lists.

• Accurate Reporting: Minimize human error in data collection and reporting related to incident management.

Future enhancements

We're committed to expanding this integration's capabilities. Future updates may include additional automated tests, such as verifying PagerDuty account associations and monitoring account de-provisioning when employees leave.

We value your feedback on this new integration. Your insights will help us continue to improve and expand its capabilities to better serve your incident management and compliance needs.

Empower your GRC efforts with the new PagerDuty integration in Scrut today!

If you have any questions or issues, please reach out to your assigned Customer Success Manager. They'll be happy to assist you!

To view all the product updates, please click here.