Refined notification system for active campaigns

We’ve enhanced the notification workflow for campaigns to ensure employees receive timely and relevant updates without unnecessary alerts or confusion.

What’s changed:

Previously, all employees automatically received email notifications when a group was assigned to a campaign linked to a checklist. However, this process lacked clarity and control during updates to active campaigns, such as group changes, checklist edits, or new checklist assignments.

To address this, we’ve introduced a 'Send task assignment notification to employee(s)' checkbox for better control over notifications.

New behavior:

1. Checkbox visibility:

   The checkbox will now appear on:

   • Employee group change/add panel

   • Group Checklist change panel

2. Notification control:

   When the checkbox is ticked, an email notification will be sent to relevant employees about their new tasks.

   • For 'Employee Group' changes: Send notifications to employees added to or moved into a new group.

   • For 'Group Checklist' changes or 'New Checklist' items: Send notifications to all employees associated with that group.

If you have any questions or issues, please reach out to your assigned Customer Success Manager. They'll be happy to assist you!

To view all the product updates, please click here.